Where does the capacity to persevere come from? Self concept, confidence, drive, motivation ... What do these words really mean? Each is a neural pathway created by our life experience, often at the hands of those who lead us, as parents, teachers, peers, bosses - leadership is something done 'by example'. Walking the talk is a greater responsibility than many comprehend. You lead by example if you know it or not, what kind of example do you set? Do you inspire or demotivated, bolster or intimidate, liberate or control ... Are your actions consistent with your words or are you a walking contradiction? All of these things determine organisational performance in the form of individuals performing together.